Storm Goretti: Cricket club damaged by power surge fire  BBC

Storm Goretti: Cricket club damaged by power surge fire  BBC

Storm Goretti: Cricket club damaged by power surge fire  BBC

Storm Goretti: Cricket club damaged by power surge fire  BBC

Storm Goretti: Cricket club damaged by power surge fire  BBC

Storm Goretti: Cricket club damaged by power surge fire  BBC

Storm Goretti: Cricket club damaged by power surge fire  BBC

Storm Goretti: Cricket club damaged by power surge fire  BBC

Bad pot hole

Report on FixMyStreet

Bad pot hole

Report on FixMyStreet

We continue to respond to the ongoing impacts of Storm Goretti across Cornwall.

Here is the latest update on water supplies, power outages, and highways, along with important safety advice.

Vulnerable people

Support is available for vulnerable residents who remain without electricity.

If you have any concerns, please contact us as soon as possible so we can help. Many essential items such as community equipment, electric hoists, stair lifts and pressure-relieving mattresses have manual or backup options. However, as this power outage has been prolonged, we want to make sure people remain safe and supported.

If you're worried about your equipment or its backup arrangements, please let us know. We can assess the situation and, where needed, consider alternative solutions or replacements to help keep you safe and comfortable.

For social care emergencies – Safeguarding Adults and Children - call 0300 1231 116.

For out of hours emergency repairs, Medequip can be reached on 020 8573 2871.

Water update

South West Water has now restored water supplies to more than half of its customers in Helston and the surrounding area. Repairs are ongoing to six major water mains in the Helston area that were damaged by Storm Goretti, and this continues to affect water supplies.

Teams are working as quickly as possible to restore supplies.

South West Water will be crediting affected customers in line with their Customer Promise:
£50 for the first 12 hours without water
£50 for every additional 12-hour period

You don’t need to do anything, your credit will be applied automatically and reflected on your next bill. South West Water will write to eligible customers to confirm this.

For those without water, there are two bottled water stations open on Sunday - January 11:

Old Flambards Car Park, Helston, TR13 8BN (W3W: erupted.overjoyed.panthers) – Open 24 hours

Mullion School, Meaver Road, Mullion, TR12 7EB (W3W: enrolling.stopwatch.visions) – Open until 10pm

Unfortunately, due to strong winds and safety concerns, the water station at Folly Field Car Park, Marazion station, is temporarily closed.

South West Water is reviewing the situation hourly and will provide an update as soon as it’s safe to reopen.

Power outages update

As of Sunday morning, around 7,000 households remain without power.

National Grid has set up welfare provisions in Penryn and warm spaces in key locations where people can access heated areas, hot food and drinks.

You can check the latest locations at https://orlo.uk/Welfare_Hubs_ps3BQ

If you're without power, please call National Grid on 105 or 0800 6783 105.

Use these numbers to report lasting power cuts, damage to power lines and infrastructure, or someone you are worried about.
You can also report a power cut online at https://orlo.uk/Report_a_Power_Cut_gZ9Cy or https://orlo.uk/Power_Cuts_JNiKc
Check here for outages and restoration times - https://orlo.uk/Power_Cut_Map_VBEu0

Highways update

Highways teams continue to respond to a significant number of incidents, particularly in west Cornwall.

With further wet and windy weather forecast, some areas remain unsafe due to fallen trees and branches, and there is a continued risk of further disruption.

Please pay close attention to road closures and do not move or remove signage, as it is in place for public safety.

If you see fallen trees or branches on a highway or on Cornwall Council land, please report it with a photo and your what3words location via the council website or by calling 0300 1234 222.

https://orlo.uk/Report_Issues_With_Trees_MoJmg

We would like to thank residents and communities for their patience, support and understanding. Please continue to give our teams the time and space they need to carry out this essential recovery work safely.

Openreach

If you're experiencing issues with phone or broadband services, you can check the BT service status in your area online - https://orlo.uk/Check_BT_Service_Status_jfkdE

Unsafe, damaged or vandalised Openreach equipment should be reported directly to Openreach via their website - https://orlo.uk/Report_Unsafe_Openreach_Equipment_3kst5

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Town Council Service Update

The Town Council reception desk and offices will remain closed today, due to there being no electricity on site, and losing some slates. The phone system has also been impacted and gone down. Office based staff are working from home where possible and will be monitoring emails and messages.

The Library has electricity and is open today as usual. The building lost some roof slates but for now it is business as usual!

The Facilities Team are out and about undertaking essential post storm checks and maintenance - they've spotted some serious issues at the Swimming Pool, Plantation and Millponds. All are being addressed but for your own safety please avoid these sites.

We'll do our best to keep you posted, and in the meantime we encourage everyone to look out for neighbours, friends and families.



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⚠️ Public Safety Notice

The Plantation and Millpond areas of Hayle must be avoided due to a number of dangerous trees and debris following Storm Goretti.

Please do not visit these sites until further notice while assessments and necessary works are carried out.

Thank you for your understanding.



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IMPORTANT 09.01.26 - PLEASE READ AND SHARE.

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Our teams are still dealing with widespread disruption this morning from Storm Goretti, including blocked roads, unstable structures and fallen power lines.

Travel conditions remain hazardous. If you are able to work from home today, please do so and avoid non-essential journeys.

Parents and carers should check whether their school or education setting is open before setting off.

Please take care, give emergency services and highways teams the space they need to carry out urgent repairs, and only travel if it is absolutely necessary.

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Cornwall power outage continues after Storm Goretti cut electricity for thousands  Cornwall Live

This pothole is know 4 months old and now the road is peeling up in large chunks
Report on FixMyStreet

This pothole is know 4 months old and now the road is peeling up in large chunks
Report on FixMyStreet

There are five drains on this road that have needed repair since before Christmas. Slack half day job was done on one of them and within days it needed repairing again along with all the other ones that are loose and kicking up gravel and causing punctures on multiple vehicles
Report on FixMyStreet

There are five drains on this road that have needed repair since before Christmas. Slack half day job was done on one of them and within days it needed repairing again along with all the other ones that are loose and kicking up gravel and causing punctures on multiple vehicles
Report on FixMyStreet